Industry Update

Retail sales are up year-over-year, as early 2024 still saw elevated inflation levels and a higher federal funds rate. Month-over-month, most sectors are down, primarily a result of comparing to a seasonally active holiday month in December. Looking ahead, the consumer & retail industry will look to extend the strong start in 2025 throughout the remaining months, and with a new administration in place, retailers have high hopes for overall performance.

The report highlights important trends in the active consumer and retail market, in addition to detailed key trends to follow throughout 2025, including:

• Continued emphasis on omnichannel
• Automation as a future-proof tool for retailers
• Augmented reality out, AI remains
• Driving consumer loyalty via cost, not brand

View the Consumer & Retail Industry Snapshot here: 1H 2025 Consumer & Retail Industry Snapshot